Horrible experience at Standard bank Menlyn branch

Had the most horrible experience at Standard bank Menlyn branch today. Was helped by a guy named Jaco who was downright rude and abrupt and in such a rush to get rid of me. I had to go back 3 times without my issue being resolved. Eventually he managed to help me and when I thanked him he didn't even say a word and just walked away! When I went to lay a complaint Nomsa started helping a client who was behind me even though I was still busy talking to her. Outright disrespectful and I'm a prestige client. I'm not asking for preferential treatment just common decency and respect. Treat me with the same courtesy that I treat you. I had the total opposite experience at Absa bank (Thabo) who was kind and patient and super helpful on the same day. I'm definitely moving all my accounts to Absa Bank!