FA
FARIEDA A
1 reviews | Active since Jun 2017
22 Jul 2024, 08:32
Horrible disgusting service!!!!
What bad service on the 20th of July Standard Bank debited my account for a product that was supposed to have gone off on the contractual debit order date agreed to by me I spent the whole day on the phone with Standard Poor agents being transferred from one department to the next, They took my money without my consent and now I have to wait on "BACK OFFICE" that's not my blady problem.Im moving my business!!!!
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
22 Jul 2024, 08:33Hi Farieda
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jul 2024, 08:33
Official
Hi Farieda
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
FA
FARIEDA A's updateReviewer Update
22 Jul 2024, 08:40REF NOs _ *** /*** you can call me to get my ID this is a public platform .
FA
FARIEDA A's update22 Jul 2024, 08:40
Reviewer Update
REF NOs _ *** /*** you can call me to get my ID this is a public platform .
Standard Bank's replyOfficial
22 Jul 2024, 08:43Hi Farieda
Thank you for the details. Our team will contact you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details. Our team will contact you.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jul 2024, 08:43
Official
Hi Farieda
Thank you for the details. Our team will contact you.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details. Our team will contact you.
Kind Regards
Standard Bank Hello Peter Team
***
FA
FARIEDA A's updateReviewer Update
22 Jul 2024, 11:05It is almost midday and I still have not received any feedback or a call from anyone from Standard bank
FA
FARIEDA A's update22 Jul 2024, 11:05
Reviewer Update
It is almost midday and I still have not received any feedback or a call from anyone from Standard bank
Standard Bank's replyOfficial
22 Jul 2024, 15:47Dear Farieda
Our team is still investigating and we will be in touch with further feedback.
Please be on the lookout for further feedback.
Thank you
Kind Regards
Standard Bank Hello Peter Team
***
Our team is still investigating and we will be in touch with further feedback.
Please be on the lookout for further feedback.
Thank you
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jul 2024, 15:47
Official
Dear Farieda
Our team is still investigating and we will be in touch with further feedback.
Please be on the lookout for further feedback.
Thank you
Kind Regards
Standard Bank Hello Peter Team
***
Our team is still investigating and we will be in touch with further feedback.
Please be on the lookout for further feedback.
Thank you
Kind Regards
Standard Bank Hello Peter Team
***