1 reviews | Active since Feb 2017

28 Apr 2017, 12:07

Horrible Customer Service (The Manager)

<p>Just walked in at N1 city STANDARD BANK. Enquired about card collections. The prestige banker indicated that the card is available for collection. </p> <p> </p> <p>Spoke to BANK MANAGER (on duty at the HELLODESK). </p> <p>The guy is absolutely rude in his way of dealing with customers. He was really rude to my wife and dismissive and condescending. We were not the only people that suffered on the day. Other customers also suffered </p> <p> </p> <p>The queues are so long. We waited at the door of the bank in the queue as a last resort. </p> <p> </p> <p>I am complaining about bout horrible customer service treatment. </p>

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Replies (1)
Standard Bank
Standard Bank's reply02 May 2017, 12:12
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Zeenath Hassen

Complaint Resolution Centre

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