Horrible customer service from Standard Bank.

Worst customer service call with your banking team. I called in your business banking desk asking for my limit to be increased and was met by a horrible business banking consultant I've ever experienced. Firstly she was rude never introduced herself and simply not interested in my request. Secondly I was put on hold , muted and was literally talking alone and when I asked if she got the account I was met with a cold No. Then have to repeat myself again then put again on hold for a good 3 minutes then was told you don't have enough money to warrant an increase. When I asked to speak to the Manager again put on hold and minutes later was told the Manager is still consulting with another client Then asked her to tell him/her to call me and was met with a sacarstic laugh and "cal you"? Absolutely disgusting human being.