Horrible Customer Service

Standard Bank you are becoming so unprofessional and so anti-customer oriented. You know for sure that people are missing monies from THEIR accounts but you have not put out an official apology let alone a statement to reassure YOUR clients. You keep on posting on Facebook and Twitter as if everything normal but it is not. People need THEIR monies to run errands and you have offered no resolution to the problem. This is not the first time. Every time you do an "Upgrade" everything becomes a mess. We are grouping up with some disgruntled Standard Bank clients and making this a legal matter. We cannot be the ones who suffer as if we use your bank for free.