NM
Nadia M
1 reviews | Active since Feb 2023
24 Feb 2023, 13:20
Horrible Customer Service
I only received call and promises that the matter is being investigated and they will call back.
Funny that the people who were supposed to call me back are the once focusing on Hello Peter queries.
Why would anyone take any business standard bank, if they can't even get the most basic queries right.
If you think having private client status makes it any easier, think again.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
24 Feb 2023, 13:26Dear Nadia
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Feb 2023, 13:26
Official
Dear Nadia
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
NM
Nadia M's updateReviewer Update
24 Feb 2023, 13:34This is an automated response, which will bear no results.
I have decided to close both my accounts with Standard Bank and will be moving my business to FNB.
I have decided to close both my accounts with Standard Bank and will be moving my business to FNB.
NM
Nadia M's update24 Feb 2023, 13:34
Reviewer Update
This is an automated response, which will bear no results.
I have decided to close both my accounts with Standard Bank and will be moving my business to FNB.
I have decided to close both my accounts with Standard Bank and will be moving my business to FNB.
Standard Bank's replyOfficial
24 Feb 2023, 13:47Dear Nadia
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands. Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands. Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Feb 2023, 13:47
Official
Dear Nadia
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands. Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands. Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
NM
Nadia M's updateReviewer Update
24 Feb 2023, 13:59At this point actions speak louder than words.
NM
Nadia M's update24 Feb 2023, 13:59
Reviewer Update
At this point actions speak louder than words.
Standard Bank's replyOfficial
24 Feb 2023, 14:09Good Day Nadia
We promise that our consultants will revert with feedback.
Warm Regards
Standard Bank Hello Peter Team
***
We promise that our consultants will revert with feedback.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Feb 2023, 14:09
Official
Good Day Nadia
We promise that our consultants will revert with feedback.
Warm Regards
Standard Bank Hello Peter Team
***
We promise that our consultants will revert with feedback.
Warm Regards
Standard Bank Hello Peter Team
***