Horrible Customer Experience from Standard Bank VAF

I am writing again about the horrible experience from Standard Bank VAF which has been hanging since 24 August 2022. So far I have dealt with the trio, Lance Fry, Tshidi Makgoba, and Thabisile Nxumalo and I must say all three are blady ******** and ***********

You people are not taking me serious, I wonder if this is how you deal with all your clients. I hope my race has got nothing to do with it because the manner in which you have handled my matter so far is completely shocking and unacceptable!

I have given you all info relating to my request and even specifically asked to be called on different times when I was available to take your call and to date, that has not happened even after you confirmed that a team member will call during those times

I am really dissapointed with yourselves and will never in my life enter into any other contractual agreement(s) with Standard Bank. It was nice while you were debiting my account but when you have to provide me with documentation you take your time as if you are doing me a favour

This matter has been dragging since 24 August 2022 and to date, all I am getting from you is blady empty promises

Mxm!