NP
Nikita P
1 reviews | Active since Mar 2022
14 Aug 2024, 09:32
Horrible customer experience even thou I want to switch banks
Standard bank call centre sales agents pre-qualifying leads. I have requested numerous callbacks via the website to inquire regarding opening a savings accounts. I got numerous calls where the sales agens call me but never speak and thereafter disconnect the line.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
14 Aug 2024, 09:50Dear Nikita,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Aug 2024, 09:50
Official
Dear Nikita,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
NP
Nikita P's updateReviewer Update
14 Aug 2024, 14:54Is there anything that you're gonna do about it?
Your response was at 09:50 still no calls.
Your response was at 09:50 still no calls.
NP
Nikita P's update14 Aug 2024, 14:54
Reviewer Update
Is there anything that you're gonna do about it?
Your response was at 09:50 still no calls.
Your response was at 09:50 still no calls.
Standard Bank's replyOfficial
14 Aug 2024, 14:57Good day Nikita.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
Our sales team will provide feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
Our sales team will provide feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Aug 2024, 14:57
Official
Good day Nikita.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
Our sales team will provide feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
Our sales team will provide feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***