CB
Christoline B
1 reviews | Active since Apr 2018
23 Jun 2023, 08:21
Horrible client service - no feedback on emails
I have been begging for the assistance from various consultants at Standard Bank, spent time on phones trying to arrange reduced repayments of my mothers bond as my father passed away and Standard Bank has been of no assistance and showed no remorse. Just disgusted with the service
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Standard Bank's replyOfficial
23 Jun 2023, 08:54Dear Christoline
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply23 Jun 2023, 08:54
Official
Dear Christoline
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***