EM
Erica M

1 reviews | Active since Jun 2020

26 Feb 2021, 11:18

HORRIBLE BANKERS

I’ve done my business banking with standard bank for years and have even turned over a million in a year but I’ve never received even a single call from the bank to update me on any products or services. I asked for working capital for a project I’m doing from a client that has been paying me in this account for years and they couldn’t assist me. Not even when I sent them a purchase order which is proof of the project. I’m sad to say that I was assisted by an institution that I've never done business with and they didn’t give me any problems. I’ve given standard bank business for years yet they showed that they’re not in a relay with me, they just want to take take take but nothing in return. I advice anyone who wants to bank with them to never do it. They’re a selfish institution. I’m leaving them and my husband is taking his business away. Bye

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Replies (1)
Standard Bank
Standard Bank's reply26 Feb 2021, 23:07
Official
Dear Erica Makhaza,

Thank you for posting your comment. 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
We apologize for the inconvenience and undue frustration, this has caused. 
We greatly appreciate your continued support 
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********