MB
Marizanne B
1 reviews | Active since Jun 2023
23 Jun 2023, 20:04
HORRIBLE BANK HONOURING FEES
I was. Cahrged by nearly R500 honouring fees but the day i swiped my cards there was money in . I do not watch every swipe immediately now the payments came off later and now you want to charge me honouring fees but this is not my fault... Call centre useless and can not assist in reversing this....
I sent a email aswell of this can not be resolved i just transferred my money to a other account and close this HORRIBLE bank that charges me for something i was not in the wrong for because they can not deduct the same day and time like other banks
SKRT THIS OUT AND GIVE ME MY R500 HONOURING FEES RETURNED
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
24 Jun 2023, 08:08Dear Marizanne
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply24 Jun 2023, 08:08
Official
Dear Marizanne
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
MB
Marizanne B's updateReviewer Update
26 Jun 2023, 11:23Any Update? I have not had any feedback regarding this????
MB
Marizanne B's update26 Jun 2023, 11:23
Reviewer Update
Any Update? I have not had any feedback regarding this????
Standard Bank's replyOfficial
26 Jun 2023, 11:26Hello Marizanne
We have logged this matter this morning, one of our agents will be reaching out shortly to further assist.
Please be on the look out for a call from our team.
We have logged this matter this morning, one of our agents will be reaching out shortly to further assist.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply26 Jun 2023, 11:26
Official
Hello Marizanne
We have logged this matter this morning, one of our agents will be reaching out shortly to further assist.
Please be on the look out for a call from our team.
We have logged this matter this morning, one of our agents will be reaching out shortly to further assist.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
26 Jun 2023, 15:50Dear Marizanne,
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply26 Jun 2023, 15:50
Official
Dear Marizanne,
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
***