NN
Nkosinathi N
1 reviews | Active since Sept 2022
05 Sept 2022, 23:41
Horrible Bank EVER!
Horrible bank ever!! That even refused me call records and told me I am not ENTITLED to request for that, when all I wanted was to get external advise on the subject of holding my money for 6months!!
Daniel Cronje and Joy are responsible for this, my business has to suffer because of them.
Helpful (0)
Replies (10)0
Replies (10)
Standard Bank's replyOfficial
06 Sept 2022, 07:40Good Morning Nkosinathi
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply06 Sept 2022, 07:40
Official
Good Morning Nkosinathi
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration this has caused.
We greatly appreciate your continued support.
Kind regards
Standard Bank Help Centre
***
NN
Nkosinathi N's updateReviewer Update
06 Sept 2022, 21:08Every organisation has to avail call records when a client is asking for them. What gives your employees Daniel Cronje and Asanda the right to deny me call records? And they told me I am not ENTITLED to receive them in my personal capacity???
NN
Nkosinathi N's update06 Sept 2022, 21:08
Reviewer Update
Every organisation has to avail call records when a client is asking for them. What gives your employees Daniel Cronje and Asanda the right to deny me call records? And they told me I am not ENTITLED to receive them in my personal capacity???
Standard Bank's replyOfficial
07 Sept 2022, 08:01Good day Nkosinathi
We have escalated this matter to our team.
Our team understands the urgency of this matter and we will get back to you as soon as feedback is received.
Our sincere apologies for the inconvenience experienced.
Kind regards
Standard Bank Help Centre
***
We have escalated this matter to our team.
Our team understands the urgency of this matter and we will get back to you as soon as feedback is received.
Our sincere apologies for the inconvenience experienced.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply07 Sept 2022, 08:01
Official
Good day Nkosinathi
We have escalated this matter to our team.
Our team understands the urgency of this matter and we will get back to you as soon as feedback is received.
Our sincere apologies for the inconvenience experienced.
Kind regards
Standard Bank Help Centre
***
We have escalated this matter to our team.
Our team understands the urgency of this matter and we will get back to you as soon as feedback is received.
Our sincere apologies for the inconvenience experienced.
Kind regards
Standard Bank Help Centre
***
NN
Nkosinathi N's updateReviewer Update
07 Sept 2022, 11:19Send me the clause that Daniel Cronje and Asanda Mack re**** on to deny me access to call records as a client??? Especially when I need to review a decision that has affected my business in it's totallity. And confirm if it's within my rights or not to access call records??? I need your urgent response on this matter.
NN
Nkosinathi N's update07 Sept 2022, 11:19
Reviewer Update
Send me the clause that Daniel Cronje and Asanda Mack re**** on to deny me access to call records as a client??? Especially when I need to review a decision that has affected my business in it's totallity. And confirm if it's within my rights or not to access call records??? I need your urgent response on this matter.
NN
Nkosinathi N's updateReviewer Update
07 Sept 2022, 11:23Send me the clause that Daniel Cronje and Asanda Mack re**** on to deny me access to call records as a client??? Especially when I need to review a decision that has affected my business in it's totallity. And confirm if it's within my rights or not to access call records??? I need your urgent response on this matter.
NN
Nkosinathi N's update07 Sept 2022, 11:23
Reviewer Update
Send me the clause that Daniel Cronje and Asanda Mack re**** on to deny me access to call records as a client??? Especially when I need to review a decision that has affected my business in it's totallity. And confirm if it's within my rights or not to access call records??? I need your urgent response on this matter.
Standard Bank's replyOfficial
07 Sept 2022, 11:30Hello Nkosinathi
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply07 Sept 2022, 11:30
Official
Hello Nkosinathi
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
NN
Nkosinathi N's updateReviewer Update
07 Sept 2022, 14:49Call me on *** having network problems with my 065 number
NN
Nkosinathi N's update07 Sept 2022, 14:49
Reviewer Update
Call me on *** having network problems with my 065 number
Standard Bank's replyOfficial
07 Sept 2022, 23:40Hello Nkosinathi
We are still working on this matter.
Our team will contact you once feedback has been received.
Thank you
Kind regards
Standard Bank Help Centre
***
We are still working on this matter.
Our team will contact you once feedback has been received.
Thank you
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply07 Sept 2022, 23:40
Official
Hello Nkosinathi
We are still working on this matter.
Our team will contact you once feedback has been received.
Thank you
Kind regards
Standard Bank Help Centre
***
We are still working on this matter.
Our team will contact you once feedback has been received.
Thank you
Kind regards
Standard Bank Help Centre
***
NN
Nkosinathi N's updateReviewer Update
08 Sept 2022, 23:20I was promised a feedback by end of business today by Daniel Cronje, and as always nothing happened! The ill treatment continues! I want those call records ASAP! From being DENIED to being DELAYED???
NN
Nkosinathi N's update08 Sept 2022, 23:20
Reviewer Update
I was promised a feedback by end of business today by Daniel Cronje, and as always nothing happened! The ill treatment continues! I want those call records ASAP! From being DENIED to being DELAYED???
Standard Bank's replyOfficial
09 Sept 2022, 07:39Good Morning Nkosinathi
Thank you for writing back to us.
We have flagged this matter with our team.
We will contact you with further feedback.
Kindest regardsStandard Bank Hello Peter Team***
Thank you for writing back to us.
We have flagged this matter with our team.
We will contact you with further feedback.
Kindest regardsStandard Bank Hello Peter Team***
Standard Bank's reply09 Sept 2022, 07:39
Official
Good Morning Nkosinathi
Thank you for writing back to us.
We have flagged this matter with our team.
We will contact you with further feedback.
Kindest regardsStandard Bank Hello Peter Team***
Thank you for writing back to us.
We have flagged this matter with our team.
We will contact you with further feedback.
Kindest regardsStandard Bank Hello Peter Team***