TG
Thandi G

1 reviews | Active since Feb 2024

09 Feb 2024, 11:13

Horrible bank

It's been 3 days Standard Bank blocked our business account saying they are investigating. We cannot pay our suppliers and as a small business we are angry.

3 days and NO ONE is giving me answers... Please stop telling me you investigating. Even the Banker who was apparently allocated to us by the name Apiwe Is useless. Facken useless!

0
Replies (9)
Standard Bank
Standard Bank's reply09 Feb 2024, 11:21
Official
Dear Thandi

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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TG
Thandi G's update09 Feb 2024, 12:09
Reviewer Update
No ! Your team is not helping the matter. You not speaking to me. The entire ***** team is not doing it's diligence..
Standard Bank
Standard Bank's reply09 Feb 2024, 12:15
Official
Dear Thandi 

Our team will be in contact  with you.

Please be on the look out of our call.

Thank you

 
Kindest regards
Standard Bank Hello Peter Team 
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TG
Thandi G's update09 Feb 2024, 14:03
Reviewer Update
C-*** I'm not willing to wait until the 14th of February. I'm not leaving this Pinelands branch today. You will unblock our business account.
TG
Thandi G's update09 Feb 2024, 14:12
Reviewer Update
Until someone confirms that they are communicating with someone at FNB that actually has a name to confirm what you want to confirm I'm not willing to take anything less.

You treat me as a ********, I'm going to show you that I'm not going anywhere without this being resolved. Someone somewhere with resolve this matter.. Today, I'm sleeping here🤞
TG
Thandi G's update09 Feb 2024, 14:15
Reviewer Update
I'll call ALL media houses if I have to... But someone will resolve this matter not on the 14th February not on the 16th of February but today. I have waited 3 days already.
Standard Bank
Standard Bank's reply09 Feb 2024, 14:19
Official
Dear Thandi

Our ***** team has been notified of this matter.

Please be aware that the deadline given is only an estimate based on the potential length of time needed to complete this case.

Please be aware that as soon as someone from our team responds, we will send feedback.

We sincerely regret any inconvenience this has caused.

Kindest regards
Standard Bank Hello Peter Team 
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TG
Thandi G's update09 Feb 2024, 15:27
Reviewer Update
Can someone give me progress? ***
I'm still waiting at the Pinelands branch.
Standard Bank
Standard Bank's reply13 Feb 2024, 16:24
Official
Dear Thandi 

We appreciate you taking our call.

Kindly note that we have asked your banker to get in touch with you and provide you all of their contact information.

We sincerely apologize once more for the inconvenience.

Continue to have a wonderful day.

Kindest regards
Standard Bank Hello Peter Team 
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