JP
Justin P
1 reviews | Active since Jun 2018
13 Nov 2018, 11:06
Horrible after Service
Paying Off my credit Card is a Nightmare!!!!
I keep receiving SMS'es "We have not received Payment". This after I went into the bank and corrected the account number on my beneficiaries online banking. The request callback method on the sent SMS'es doesn't work.
I have proof that I have paid and will involve my lawyer if things are not corrected.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
13 Nov 2018, 13:23Dear Justin Patterson
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply13 Nov 2018, 13:23
Official
Dear Justin Patterson
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***