HORRIBLE ADMINISTRATION

Good Day i am really frustrated with your personal loans department in the manner my account is been handled in may i had a payment done by the insurance company on my account no *** to cover my premiums for 6 months subsequently to that i have also transfered additional funds into this account 25 sept - R5000 25 NOV - R1700 21 DEC R2000 I HAVE HAD NUMERIOUS CHATS WITH YOUR CONSULTANTS AND THEY ADVISE THIS ACCOUNT IS NOT IN ARREARS AND THE ADMINASTRATION DEPARTMENT NEEDS TO SORT THIS OUT UP TO DATE NOTHING IS DONE I HAVE ALSO BEEN UNFAIRLY HANDED TO THE CREDIT Bruere FOR NO PAYMENT WHICH IS NOW HAVING A NEGATIVE IMPACT ON MY CREDIT REPORT CAN STANDARD BANK GET THEY ACT TOGTHER AND RESOLVE THIS I WILL ALSO BE PUBLISHING THIS COMPLAIN ON HELLOPETER THANKS MS AHMOD