KK
Kgadi K

1 reviews | Active since Oct 2019

30 Aug 2023, 12:21

Horrible

To say I am disgusted by Standard Bank, it will be an understatement. In 2016, my payout from pension office was delayed because Standard Bank decided to remove my second initial from the bank statement. To date, when I request a bank statement, only one initial appears. It's not only irritating, it's p....... me off. My ID document has two initials, so what the hell is happening?

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Replies (2)
Standard Bank
Standard Bank's reply30 Aug 2023, 12:33
Official
Dear Mamokgadi

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply31 Aug 2023, 13:52
Official
Dear Mamokgadi 

Although we called, we were unable to reach you.

Please include a time that is convenient for us to reach you.

I look forward to hearing from you.
 Kindest regards
Standard Bank Hello Peter Team
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