kk
kapp.diane kapp.diane
1 reviews | Active since May 2016
01 Jun 2021, 12:39
horrible
Not Happy at all, I went to Standard bank twice I called when they told me I need to go in again I cant take off every week and they do nothing, My Banking app I changed my number went into Sasolburg branch so they can add my new number to all the lady told me 24 hours after that I can download the app and all will be sorted nothing is sorted, Now I call they tell me to go into a bank they need to activate my card and remove the old one from my banking app, Went to Standard Bank again and the lady tells me they dont need to remove anything, o and still they did not update my number cause Im getting no messages what so ever when I swipe or withdraw money
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
01 Jun 2021, 23:28Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
Standard Bank's reply01 Jun 2021, 23:28
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
