Horrible

Item: Standard Bank
Rating: 1
Author: Reba M

Standard bank Cape town N1 City has the worst service...the lady by reception yesterday was just too busy on her PC when I asked for help and on her way to help me, a white man came and she forgot about me, helped that man first and only then remembered I'm there , like i was a less client than that man

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

24 Jun 2019, 14:44

Dear Reba Molele

Thank you for posting your comments.

One of our bankers will make contact with you to attend to this matter.

Kind regards

Complaint Resolution Centre
***
***

Standard Bank's reply24 Jun 2019, 14:44

Official

Dear Reba Molele

Thank you for posting your comments.

One of our bankers will make contact with you to attend to this matter.

Kind regards

Complaint Resolution Centre
***
***

Reba M's updateReviewer Update

28 Jun 2019, 10:10

***

Reba M's update28 Jun 2019, 10:10

Reviewer Update

***

Standard Bank's replyOfficial

04 Jul 2019, 14:30

Dear Reba Molele

Thank you once again for posting your comments.

I refer to our telephonic conversation and can confirm that the matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Standard Bank's reply04 Jul 2019, 14:30

Official