RR
Richard R

1 reviews | Active since Oct 2011

14 Aug 2020, 09:50

********** terrible service

I lodged a complaint a few days back regarding my paid up letter. So eventually you Standard Bank responded. Great Awesome. Downhill from there yet again. Got my outstanding balance paid it the same day. Letter will be sent in 3 days. This morning I receive an email requesting my I'd number. Are you Corporations completely discombobulated and dillusional to service to client. Or do you just not give a damn. Sort this out immediately.

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Replies (3)
Standard Bank
Standard Bank's reply14 Aug 2020, 12:51
Official
Hello Richard 

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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RR
Richard R's update14 Aug 2020, 16:06
Reviewer Update
Please sort out your email addresses. You ask for a I'd no email keeps bouncing back. Hi wake up smell the roses
RR
Richard R's update17 Aug 2020, 09:36
Reviewer Update
Good morning. What is happening with my paid up letter? Is this going to take a month?