********** SERVICE ,NOWHERE TO GET HELP

I closed my Standard bank cheque account at Bryanston Branch about 2 years ago. For some reason the bank then sent me a SMS to say my card was ready , i called unfortunately have no record of the date that i called advising that i did not need a new card but i had closed the account. Months later i got a call that my Cheque account was in arrears i was surprised cause i had no overdraft facility only to realize on my internet banking that it was bank charges accumulating . I went into the Clear Water Branch and advised that my account had to be closed they told me i must go to the branch that I had closed the account regardless that i told them it had closed. Instead i went again into Nicolway Branch and they could not help. I am being harassed by debt collectors over monies accrued from an account i do not use and that i closed. I never collected the card, in error i have had monies paid into that account and all taken to pay off what is " owing" .I have another Savings account with standard bank and will be closing that and to all i do not recommend standard bank at all, what is shocking is i am told to go to the branch i closed the account with yet they know the Bryanston Branch closed down.