********** service from Private Banker Lindi Ngema

I am with Standard Bank Private Banking and my banker is Lindi Ngema who is based in Durban. The kind of bad service I am receiving from her is appalling. I contacted her on 29 April 2020 for a service I needed, today is 1 July 2020 and I still have not received any real help. Every time I phone her, she doesnt answer my phone call or she is busy in a meeting and will get back to me but she never does. She has done absolutely nothing for me in the entire time that I have been her client. It is a mockery to think that she is a private banker. If standard bank does not resolve my matter and provide me with a different private banker, I will change banks.