1 reviews | Active since Sept 2011
********** service
<p>I have been with standard bank prestige banking for years. early last year i tried contacting my banker (stationed at Rivonia branch) only to be told that she had left and my new banker was Sipho Molapo. This Sipho had never bothered to contact me to inform me that he was banker and I didnt even have his contact details. I then went to the Rivonia branch to look for Sipho and I was told he had been in a car accident and was on sick leave. this was about six months ago. I was told her would contact me as soon as he got back. to date, no one has contacted me to tell me what's going on. i have tried to contact Sipho (using his business card i was given at the branch) but he never answers the phone (both landline and cellphone). I sent him a text message this morning (about 20min ago) and no response has come through yet. to say the service I am receiveing from SBSA is appalling is an understatement.</p>
Good day Mpume
Thank you for your posting.
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Good day Mpume
Thank you for your posting.
Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
