********** Costly experience with new account

I opened an account with Standard bank on the 9th of November 2022. I collected my card on the 19th of November 2022. I waited almost 2 hours just to collect my card from a person that did not care to do what needed doing. Since then I have just had hassles. I could not and can't use my card, and had to do instant payments and cash sends that resulted in ,my bank charges for 3 days being R188.50. On Sunday 27 November 2022 I tried to draw money as my card does not work at any merchants. I withdrew R500 and got R90. I had to draw another R100 to pay for my shopping. A call was logged and apparently resolved. I tried phoning the ***** department and was on hold for 18 minutes. My cost again. On Sunday I was told my card was on hold because of a transaction at Shell. WHAT THE HELL!!!! Thus far I have just had the most horrific experience with Standard Bank - I transferred all my money out of the account to my mothers account, because I am not able to bank properly and cant keep paying the bank charges for a banks incompetence. I am opening an account with another bank for my salary payment on the 30th. I think I had enough patience and tried to resolve the issue with bank managers, call center agents and bankers. I HAVE HAD ENOUGH. I have never had a worse banking experience. I probably lost the R390 from the withdrawal on Sunday making the total loss, R578.00 (For 3 days alone) for trying to bank with Standard bank.