Hopeless service at standard bank River square

Item: Standard Bank
Rating: 1
Author: Husain S

Waited over 40 minutes in a que to query bank charges with no sense of concern from anyone working at the bank And the branch manager was not available.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

14 Apr 2023, 15:13

Good day Husain

Thank you for bringing this matter to our attention.

We would like to intervene and assist accordingly.

Please send us the Branch name and ID number so we can escalate accordingly.

Kind regards

Standard Bank Help Centre
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Standard Bank's reply14 Apr 2023, 15:13

Official

Standard Bank's replyOfficial

15 Apr 2023, 13:49

Good day Husain

Our team tried calling you to address this matter to no avail.

Please confirm a convenient time we may contact you.

Looking forward to hear from you.

Thank you

Kind regards

Standard Bank Help Centre
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Standard Bank's reply15 Apr 2023, 13:49

Official