DD
Duran D

1 reviews | Active since Jul 2018

12 Sept 2022, 09:02

Hopeless prestige banking service

I am on prestige banking so I have a direct contact line. I called 3 times this morning and everytime I go to an agent they all are busy chatting amongst themselves.

This is meant to be better since it an upgrade to prestige banking.

But its so much worse.

0
Replies (1)
Standard Bank
Standard Bank's reply12 Sept 2022, 09:17
Official
Hi Duran

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team***