JD
Jan D
1 reviews | Active since Jun 2010
25 Oct 2018, 08:52
Hopeless Pathetic Service
I am trying now for more than a week to change my bank account number wit Standard Banks`s online share trading. I want to transfer money from my trading account to my bank account. I changed my bank account number, receive confirmation emails from then and then further nothing. Pathetic response to customers requests.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Oct 2018, 10:28Dear Jan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply25 Oct 2018, 10:28
Official
Dear Jan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
JD
Jan D's updateReviewer Update
25 Oct 2018, 11:24This is an automated response. The bank account number is still not changed and therefor still no result even after I complain on Hello Peter.
JD
Jan D's update25 Oct 2018, 11:24
Reviewer Update
This is an automated response. The bank account number is still not changed and therefor still no result even after I complain on Hello Peter.