GC
Gemma C

1 reviews | Active since Jun 2024

03 Jun 2024, 12:59

Hopeless communications and failure to deal with security issues

The email addresses for reporting phishing and ***** don't work and emails are returned as undeliverable. Then the email for complaints similarly does not work.

0
Replies (3)
Standard Bank
Standard Bank's reply03 Jun 2024, 13:06
Official
Dear Gemma, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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GC
Gemma C's update03 Jun 2024, 14:43
Reviewer Update
Again an entirely unhelpful rote response
Standard Bank
Standard Bank's reply03 Jun 2024, 15:00
Official
Hi Gemma

Please note that your matter is still under review. Our team will contact you.

Kindest regards, 
Standard Bank Hello Peter Team 
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