SP
Samantha P

1 reviews | Active since Jun 2016

29 Jul 2016, 17:40

Hopeless......

<p>I am not receiving my update. The call center says it's my service provider and my service provider says it my bank. I receive all other smses and messages, just not my banking updates. Some one better help resolve this,been to the bank to many time to count and still no answers. Feel like closing all my account and moving bank........... Hopeless</p>

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Replies (2)
Standard Bank
Standard Bank's reply01 Aug 2016, 11:14
Official

Good day Samantha Pillay

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply04 Aug 2016, 14:19
Official

Dear Samantha Pillay

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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