1 reviews | Active since Mar 2012
Honouring Fees dispute
After being a loyal client to Standard Bank for more than 25yrs if have decided to leave them for another Bank which will treat me with the respect and the credit I deserve. This will not account for me only but my wife and 3 kids will move as well. Thats loosing 5 clients in one go. They have charged me honouring fees for R50 and R20 transactions that was made 4 days prior to deducting my account when I still had funds available in my account. The consultant told me that I am liable for these payments because I did not have funds available in my account and it is because of the shops where I made these purchases that submitted their transactions late. This is very disappointing from them and I will not recommended anyone after this ordeal to transact with them again.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
An email response has been sent to you today.
We appreciate your support and loyalty.
Kind regards
Complaint Resolution Centre
***
***
