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Noloyiso L
1 reviews | Active since Nov 2022
14 Apr 2023, 11:59
HONOURING FEES
You are the biggest business/financial institution with a very pathetic service that I have ever experienced. As alway you deducted honoring fees from my account,
not even your smallest competitors has a problem close to this one. Please refund my money if you were a person I would say you such an empty vessel.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
14 Apr 2023, 12:01Dear Noloyiso
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply14 Apr 2023, 12:01
Official
Dear Noloyiso
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
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Noloyiso L's updateReviewer Update
18 Apr 2023, 10:57Why is this complaint closed *** and no refund processed to my account as advised by
Raphela,
Margaret ?
NL
Noloyiso L's update18 Apr 2023, 10:57
Reviewer Update
Why is this complaint closed *** and no refund processed to my account as advised by
Raphela,
Margaret ?
Standard Bank's replyOfficial
18 Apr 2023, 11:06Dear Noloyiso Layini
Thank you for responding. Please refer to the outcome email sent by our Complaints management team on April 17th, 2023.
If you want our Complaints team to contact you, please let us know and we will send your request.
Kindest regards,
Thank you for responding. Please refer to the outcome email sent by our Complaints management team on April 17th, 2023.
If you want our Complaints team to contact you, please let us know and we will send your request.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply18 Apr 2023, 11:06
Official
Dear Noloyiso Layini
Thank you for responding. Please refer to the outcome email sent by our Complaints management team on April 17th, 2023.
If you want our Complaints team to contact you, please let us know and we will send your request.
Kindest regards,
Thank you for responding. Please refer to the outcome email sent by our Complaints management team on April 17th, 2023.
If you want our Complaints team to contact you, please let us know and we will send your request.
Kindest regards,
Standard Bank Hello Peter Team