1 reviews | Active since Apr 2013
Honouring fee unlaw full
Good day,
I am a very unhappy business client.
I have picked up these honouring fees. Standard bank does not have my concent to deduct anything other than my monthly fee. My account does not have an overdraft. And we surely don't have the relationship for standard to pay for something and then deduct my account as they see fit. My account is if their is no money then I can't get anything. Not even a R5 airtime. 3 times I have paid for something twice which I only got once. Twice I was left in shame at a till for not having enough money to pay as standard bank took an honouring fee without my knowledge. So in fact steeling my money. **********ly deducting money from my account. Below are the honouring fees charged and the date that I did the actual transaction. If I did not have the funds in my account it would not have gone through. But standard bank sees it as a way to make up lost funds. Standard bank won't even give me a loan or a credit card but standard bank feels free to steel from me.
03/06/2021 - R44 / R44 checkers The transaction was on the 29th of May 2021. 10/06/2021 - R192,89 / R145 engen The transaction was on the 5th of June 2021 10/07/2021 - R163 / R145 papa joe's The transaction was on the 6th of July 2021.
I have a personal account with fnb for the past 5 years. They give me ebucks for free. They give me an overdraft for free. They give me an savings pocket for free. And fnb has never ****** my money. I have even previously had a business account for my other company and neven every had any bad experience.
I want my money back that standard bank has ****** from me for all 3 transactions. Or I will be forced to take it up with the consumer act. And move close my business account and move to the competition.
I will rather pay R80 p/m at fnb that does not steel than R5 p/m at standard bank and they steel the rest of my money
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
