KM
Kedibone M
1 reviews | Active since Oct 2020
03 Jun 2024, 14:14
Honouring fee nonsense
I am so tired of complaining about this, after resolving this you would assume they would sort it out once and for all. The honoring fee makes no sense funny thing is every consultant agrees that it's an invalid charge but it never goes away. You can't charge clients a fee for purchases they have already made. There is no overdraft on cheque accounts. Why are do they insist on having this fee.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
03 Jun 2024, 14:22Dear Kedibone,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Jun 2024, 14:22
Official
Dear Kedibone,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
