1 reviews | Active since Dec 2020
Honouring Fee is a ****!!!!
I was charged an honouring fee to my account because a transaction, which was for Netflix and I was trying the trial not knowing it will try to charge the amount to my account, bounced back. When it bounced back it already charged me a fee for that and then on top of that it charged me an "honouring fee" for a transaction that didn't even happen. I feel like this is all a **** cause why am I getting charged twice for this transaction. This "honouring fee" things is nonsense and just a way to **** people. It's like I'm getting punished for that transaction bouncing which is insane.
Worse part I went to the bank today to get it sorted out but they said they can't assist me 😒
I want a refund cause this is bs 😤
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***