EL
ELTON L

1 reviews | Active since Dec 2017

21 Aug 2025, 11:12

Honouring Fee

Please explain what's the honour fee for when I didn't even initiated the transaction? Account balance was also on a positive.

0
Replies (2)
Standard Bank
Standard Bank's reply21 Aug 2025, 11:15
Official
Dear Elton L,

We truly appreciate you bringing this to our attention.
 
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
 
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
 
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply26 Aug 2025, 10:53
Official
Dear Elton L,

We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. 

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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