rC
robin C

1 reviews | Active since Mar 2021

03 Mar 2023, 17:02

Honouring fee

im being charged an Honouring fee which im not happy about i made a card purchase the 27th of feb the fees left my account and today on the 3rd when i do not jave funds in said account im being charged R100 which is absurd i the funds when i did the transaction why now a few days later must i be penalised for a transaction that was paid for on that said day no problems. i want the money credited times are tough even for a R100

0
Replies (3)
Standard Bank
Standard Bank's reply03 Mar 2023, 17:26
Official
Good day Robin

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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rC
robin C's update06 Mar 2023, 12:36
Reviewer Update
no response
Standard Bank
Standard Bank's reply06 Mar 2023, 13:21
Official
Hi Robin

Thank you for reaching out to us. Please note that we will follow up and get back to you.

 Kind regards 
Standard Bank Help Centre 
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