KN
Kimone N

1 reviews | Active since May 2026

08 May 2026, 17:15

Honouring Fee

They've come up with a new 'honouring fee'. Seems like daylight ******* to me. Im actually considering changing my bank. If you do not have enough money in your card or for your debit order, standard bank will cover it and charge you an honouring fee instead of declining it. I was short of R3.50 on a transaction and didn’t even know because it did not decline. Standbank covered the R3.50 and took R200 when money was deposited in my account. When a complaint was made, all they said was that you need to monitor your account. So what is the use of an 'overdraft' option. People are given a choice of whether they want to apply for overdraft in case of going over budget. But with the honouring fee, they don't even notify people and you dont have a choice neither can you stop it. It just seems like a money making scheme.

0
Replies (3)
Standard Bank
Standard Bank's reply08 May 2026, 17:38
Official
Dear  Kimone ,

Thank you for sharing your concerns regarding the honouring fee. 

We apologize for any frustration caused. 
The honouring fee is app**** when a transaction is approved despite insufficient funds, allowing the payment to go through instead of being declined. 

We understand this can feel unexpected, especially for small shortfalls, and we appreciate your feedback.
 Your concerns have been noted, and we will send it to our product owner for future, to reviewing ways to make this process clearer for our clients. 

Kindest regards, 
Standard Bank Hello Peter Team 
*** 


KN
Kimone N's update08 May 2026, 18:04
Reviewer Update
I know how the honouring fee works. That should be an option, period!.
If there is insufficient funds, the transaction should decline.
I would rather bare the R8.50 cost for declining, rather than a R200 honouring fee.
Standard Bank
Standard Bank's reply11 May 2026, 09:59
Official
Dear Kimone,

Thank you for taking our call this morning. 

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
***