MN
Meshack N
1 reviews | Active since May 2023
01 Sept 2023, 11:48
Honouring fee
They have charged me for a honouring fee whereas I don't understand
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Standard Bank's replyOfficial
01 Sept 2023, 11:51Good Day Meshack.
Thank you for writing to us.
Honouring fees are charged when you process a transaction and do not have enough funds to cater for that transaction.
Merchants take 2-3 days up to 6 months to bank their transactions.
Furthermore, funds need to be available and enough to cater for these transactions.
Once a transaction is banked and there are not enough funds in your account to honour the transaction; an honouring fee will be charged because the merchant will already be paid.
The fee will be equivalent to the transaction amount if the transaction is below R100.00 and will be R100.00 if the transaction is over R100.00.
Please ensure that you cater for all your transactions and fees once you are debited to avoid any penalty fees that will charged.
Warm Regards
Standard Bank Hello Peter Team
***
Thank you for writing to us.
Honouring fees are charged when you process a transaction and do not have enough funds to cater for that transaction.
Merchants take 2-3 days up to 6 months to bank their transactions.
Furthermore, funds need to be available and enough to cater for these transactions.
Once a transaction is banked and there are not enough funds in your account to honour the transaction; an honouring fee will be charged because the merchant will already be paid.
The fee will be equivalent to the transaction amount if the transaction is below R100.00 and will be R100.00 if the transaction is over R100.00.
Please ensure that you cater for all your transactions and fees once you are debited to avoid any penalty fees that will charged.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Sept 2023, 11:51
Official
Good Day Meshack.
Thank you for writing to us.
Honouring fees are charged when you process a transaction and do not have enough funds to cater for that transaction.
Merchants take 2-3 days up to 6 months to bank their transactions.
Furthermore, funds need to be available and enough to cater for these transactions.
Once a transaction is banked and there are not enough funds in your account to honour the transaction; an honouring fee will be charged because the merchant will already be paid.
The fee will be equivalent to the transaction amount if the transaction is below R100.00 and will be R100.00 if the transaction is over R100.00.
Please ensure that you cater for all your transactions and fees once you are debited to avoid any penalty fees that will charged.
Warm Regards
Standard Bank Hello Peter Team
***
Thank you for writing to us.
Honouring fees are charged when you process a transaction and do not have enough funds to cater for that transaction.
Merchants take 2-3 days up to 6 months to bank their transactions.
Furthermore, funds need to be available and enough to cater for these transactions.
Once a transaction is banked and there are not enough funds in your account to honour the transaction; an honouring fee will be charged because the merchant will already be paid.
The fee will be equivalent to the transaction amount if the transaction is below R100.00 and will be R100.00 if the transaction is over R100.00.
Please ensure that you cater for all your transactions and fees once you are debited to avoid any penalty fees that will charged.
Warm Regards
Standard Bank Hello Peter Team
***