1 reviews | Active since Jun 2017

11 Mar 2022, 11:00

Honouring fee charges

I don't understand why standard bank keeps charging me an honouring fee and exactly what are you honouring when there is money in my account...I want this fee reversed or else I'm closing all my business with standard bank and I call into your call centre asking your staff to call me back but even that couldn't be done... Unacceptable and poor poor service...I will never recommend standard bank to anyone

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Replies (3)
's update17 Mar 2022, 14:32
Reviewer Update
Nobody has been in contact with me and I'm going to lay a complaint with the ombudsman because I have been treated like I don't exist
's update17 Mar 2022, 15:43
Reviewer Update
I never received anything and I want the honouring fee reversed immediately
Standard Bank
Standard Bank's reply28 Apr 2022, 10:56
Official
Dear Mustaqeem, our team has confirmed that this matter has been resolved. Please let us know if there's anything else we can assist you with. 

Kindest regards, 
Standard Bank Social Media