rC
robin C

1 reviews | Active since Mar 2021

21 Feb 2024, 19:24

honouring fee ****

i once again write this with a heavy heart as standard bank has omce again been deducting there honouring fee which i feel is unfair as i barely have enough money as it is. the honouring fee is a **** and i have paid my dues why must i pay it again? the company has been paid and thats that. i took the mymo account thinking i would be saving but its causing me endless problems please correct this transaction. i will be switchimg my salary to a bank that does not take my money without my consent and im paying double.

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Replies (6)
Standard Bank
Standard Bank's reply22 Feb 2024, 06:57
Official
Good Morning Robin

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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rC
robin C's update22 Feb 2024, 08:13
Reviewer Update
i see no solution in this reaponse
Standard Bank
Standard Bank's reply22 Feb 2024, 08:17
Official
Good day Robin

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply22 Feb 2024, 17:11
Official
Dear Robin

We're so sorry to hear this.

We will follow up with our team and we will be in touch with further feedback.

Looking forward to your feedback.

 
Kindest regards 
Standard Bank Hello Peter Team 
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rC
robin C's update23 Feb 2024, 10:04
Reviewer Update
so standard bank refuses to fix the problem. please avoid this bank and there ***** practices.
Standard Bank
Standard Bank's reply23 Feb 2024, 10:11
Official
Good day Sir 

We will give you a call in a moment.

Kind regards
Standard BankHello Peter Team
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