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Boitumelo M
1 reviews | Active since Sept 2024
10 Sept 2024, 04:58
Honouring Fee and Overdraft Fee
Dissatisfied with Standard Bank. Ever since I started using this bank, I have been charged honouring fee or overdraft fee of which I don't understand because I can't use my account where else there is no money in the account. How will I swipe my card knowing it's on a minus. I am so tired of this transaction and they **** me off. I am about to switch bank. I want a refund on all those transactions.
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Replies (2)
Standard Bank's replyOfficial
10 Sept 2024, 07:27Dear Boitumelo,
Thank you for reaching out to us.
Please be advised that the honoring fee is a charge app**** when there are insufficient funds in your account to cover transactions, or when delayed card transactions are processed while there are insufficient funds available.
To better understand this charge, please review your statement and verify your card purchases for the same amount as the honoring fee.
Check if you had enough funds at the time of the transactions. Additionally, remember to account for any service fees when processing transactions, as these are app**** immediately by the bank.
If you have any further questions, please let us know.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for reaching out to us.
Please be advised that the honoring fee is a charge app**** when there are insufficient funds in your account to cover transactions, or when delayed card transactions are processed while there are insufficient funds available.
To better understand this charge, please review your statement and verify your card purchases for the same amount as the honoring fee.
Check if you had enough funds at the time of the transactions. Additionally, remember to account for any service fees when processing transactions, as these are app**** immediately by the bank.
If you have any further questions, please let us know.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Sept 2024, 07:27
Official
Dear Boitumelo,
Thank you for reaching out to us.
Please be advised that the honoring fee is a charge app**** when there are insufficient funds in your account to cover transactions, or when delayed card transactions are processed while there are insufficient funds available.
To better understand this charge, please review your statement and verify your card purchases for the same amount as the honoring fee.
Check if you had enough funds at the time of the transactions. Additionally, remember to account for any service fees when processing transactions, as these are app**** immediately by the bank.
If you have any further questions, please let us know.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for reaching out to us.
Please be advised that the honoring fee is a charge app**** when there are insufficient funds in your account to cover transactions, or when delayed card transactions are processed while there are insufficient funds available.
To better understand this charge, please review your statement and verify your card purchases for the same amount as the honoring fee.
Check if you had enough funds at the time of the transactions. Additionally, remember to account for any service fees when processing transactions, as these are app**** immediately by the bank.
If you have any further questions, please let us know.
Kindest regards,
Standard Bank Hello Peter Team
***
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Boitumelo M's updateReviewer Update
10 Sept 2024, 19:57I have never used my account where there was no funds. You are more than welcome to go through my statement and check. Please also explain the overdraft on the statement also.
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Boitumelo M's update10 Sept 2024, 19:57
Reviewer Update
I have never used my account where there was no funds. You are more than welcome to go through my statement and check. Please also explain the overdraft on the statement also.