KM
Keamogetswe M

1 reviews | Active since Aug 2024

30 Aug 2024, 02:41

Honouring fee and decline fee****

I'm not at all satisfied with the standard bank decline fee, it's just so crazy that they charge a whole R8.50 fee when you have exceeded the available amount on your account. Another unsatisfactory thing that comes with standard bank is this honouring fee thing! Standard bank is just so damn crazy with these unnecessary expensive fees. I just want to close my standard bank account, I've had enough!!!

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Replies (2)
Standard Bank
Standard Bank's reply30 Aug 2024, 07:01
Official
Dear Keamogetswe

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply30 Aug 2024, 15:56
Official
Dear Keamogetswe

Our team unsuccessfully attempted to call you.

Please provide us a time that works for you so we can get in touch.

Eagerly awaiting your reply.

Kindest regards
Standard Bank Hello Peter Team 
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