OD
Odirile D
1 reviews | Active since Jun 2024
24 Jun 2024, 05:21
Honouring Fee
Morning
I have a complaint for one of the worst banks in SA!!!! I mean how do you charge a client honouring fee,when the is money in the account??? Also,why should it be the client's fault that the merchant decided to collect the funds days after(Then why penalise the client with an honouring fee for that). Then why are funds reserved for an item purchased,if the isn't money in my account??.Pathetic thieving tactics,very appalled!!!
P.S
This isn't the first time it's happening!!!!.
Odirile
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
24 Jun 2024, 06:59Hi Odirile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply24 Jun 2024, 06:59
Official
Hi Odirile
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
25 Jun 2024, 15:18Hi Odirile
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply25 Jun 2024, 15:18
Official
Hi Odirile
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. Please let us know when we can reach out to you at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team***
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Odirile D's updateReviewer Update
26 Jun 2024, 04:16Call me at 2pm(not later or before)
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Odirile D's update26 Jun 2024, 04:16
Reviewer Update
Call me at 2pm(not later or before)
Standard Bank's replyOfficial
26 Jun 2024, 07:05Hi Odirile
Thank you for getting back to us. Our team will contact you.
Kindest regards, Standard Bank Social Media Team***
Thank you for getting back to us. Our team will contact you.
Kindest regards, Standard Bank Social Media Team***
Standard Bank's reply26 Jun 2024, 07:05
Official
Hi Odirile
Thank you for getting back to us. Our team will contact you.
Kindest regards, Standard Bank Social Media Team***
Thank you for getting back to us. Our team will contact you.
Kindest regards, Standard Bank Social Media Team***
OD
Odirile D's updateReviewer Update
28 Jun 2024, 05:04You never got back to me on the time specified,till now?
OD
Odirile D's update28 Jun 2024, 05:04
Reviewer Update
You never got back to me on the time specified,till now?