TK
Thabile K
1 reviews | Active since May 2020
19 May 2023, 09:41
Honouring fee
Standard Bank is charging me an honouring fee, from a POS transaction that was banked later by the merchant. Why me as an individual who went to buy at the shop and pay using my card with enough money be penalised that the merchant banked their receipts later. This is a **** in my view. This fee that Standard bank charged me left my account overdrawn which again is putting my account conduct in a negative light.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
19 May 2023, 10:24Dear Thabile
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regard
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regard
Standard Bank Hello Peter Team
***
Standard Bank's reply19 May 2023, 10:24
Official
Dear Thabile
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regard
Standard Bank Hello Peter Team
***
We are saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regard
Standard Bank Hello Peter Team
***