TK
Tsholofelo K
1 reviews | Active since Nov 2024
01 Nov 2024, 11:23
Honouring fee
I am not happy with Standard Bank. I just noticed there's an honouring fee of 100 deducted in my account I dnt know whats that for, Can I get my money back in my account who gave you guys permission to deduct the amount you guys just like taking out hard worked money for nothing can I hv my money back.
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Replies (2)
Standard Bank's replyOfficial
01 Nov 2024, 11:46Dear Tsholofelo,
Thank you for reaching out to us.
Please be advised that the honoring fee is a charge app**** when there are insufficient funds in your account to cover transactions, or when delayed card transactions are processed while there are insufficient funds available.
To better understand this charge, please review your statement and verify your card purchases for the same amount as the honoring fee.
Check if you had enough funds at the time of the transactions. Additionally, remember to account for any service fees when processing transactions, as these are app**** immediately by the bank.
If you have any further questions, please let us know. Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for reaching out to us.
Please be advised that the honoring fee is a charge app**** when there are insufficient funds in your account to cover transactions, or when delayed card transactions are processed while there are insufficient funds available.
To better understand this charge, please review your statement and verify your card purchases for the same amount as the honoring fee.
Check if you had enough funds at the time of the transactions. Additionally, remember to account for any service fees when processing transactions, as these are app**** immediately by the bank.
If you have any further questions, please let us know. Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Nov 2024, 11:46
Official
Dear Tsholofelo,
Thank you for reaching out to us.
Please be advised that the honoring fee is a charge app**** when there are insufficient funds in your account to cover transactions, or when delayed card transactions are processed while there are insufficient funds available.
To better understand this charge, please review your statement and verify your card purchases for the same amount as the honoring fee.
Check if you had enough funds at the time of the transactions. Additionally, remember to account for any service fees when processing transactions, as these are app**** immediately by the bank.
If you have any further questions, please let us know. Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for reaching out to us.
Please be advised that the honoring fee is a charge app**** when there are insufficient funds in your account to cover transactions, or when delayed card transactions are processed while there are insufficient funds available.
To better understand this charge, please review your statement and verify your card purchases for the same amount as the honoring fee.
Check if you had enough funds at the time of the transactions. Additionally, remember to account for any service fees when processing transactions, as these are app**** immediately by the bank.
If you have any further questions, please let us know. Kindest regards,
Standard Bank Hello Peter Team
***
TK
Tsholofelo K's updateReviewer Update
03 Nov 2024, 19:09I reviewed my account and I had no card purchase or transaction for the same amount as the honoring fee. Please fix this error as I was using Access account and there was no funny fees on my account. And you guys did credit enquiry on my name without my permission. Either you reverse this fees or downgrade my account to Access or I will move from Standard bank to another bank. This is unacceptable.
TK
Tsholofelo K's update03 Nov 2024, 19:09
Reviewer Update
I reviewed my account and I had no card purchase or transaction for the same amount as the honoring fee. Please fix this error as I was using Access account and there was no funny fees on my account. And you guys did credit enquiry on my name without my permission. Either you reverse this fees or downgrade my account to Access or I will move from Standard bank to another bank. This is unacceptable.