iS
ilze S

1 reviews | Active since Aug 2016

08 Sept 2016, 09:16

Honouring fee

<p>I would like to find out what the honouring fee is for when charged on your account?</p> <p>The Ucount debit order was double deducted from my account and also deducted without prior notification and that set my account into overdraft. They reversed one of the double debit orders but not the honouring fee.</p> <p> How can I have that corrected?</p>

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Replies (1)
Standard Bank
Standard Bank's reply08 Sept 2016, 14:52
Official

Good day Ilze Stoltz

Thank you for your posting.

We apologise that you have experienced this incident.

Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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