CS
Christine S
1 reviews | Active since Jul 2015
10 Jul 2015, 12:29
Honouring Fee
I made a purchase with my Cheque card 08/07, and it went through. Seeing that I don't have an overdraft, surely it should have been declined immediately if there was not enough funds available. On 09/07 I noticed that STD bank charged me a Honouring fee of R120?? I pay a service fee every month and expect to be updated on the correct amounts available. I am moving my account to another bank if I don't get a response and my refund soon
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Standard Bank's replyOfficial
13 Jul 2015, 13:58Hello elinestigant,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply13 Jul 2015, 13:58
Official
Hello elinestigant,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***