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Nonkululeko N

1 reviews | Active since Feb 2023

22 Sept 2024, 17:19

Honouring fee

Ridiculous honoring fees! I have a MyMOACC with Standard Bank basic one, 16th of September I went to checkers to withdraw money, I made sure that there was enough funds to cover the transaction for the day.... I even bought bet way way Voucher with the available funds to my surprise 2 days later I was charged R100 honoring fee thats ridiculous… , my frustration with this bank how do you charge a whole R100 for a transaction that is less then R10??? That’s day light ******* 😡 and still you claim back your negative fee once my account is back on a positive so how many times is this “late banking transaction” claimed and again I’ve been with 2 different banks Standard Bank being my 3rd I’ve never previously experienced any of this banking late nonsense, transaction are done on same time… and declines when they isn’t funds available so why is Standard Bank not applying the same principle??

Please reimburse my money and kindly look into this honoring fee charge it’s *** experience and this fee must be cancel

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Replies (1)
Standard Bank
Standard Bank's reply23 Sept 2024, 07:11
Official
Dear Nonkululeko

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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