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leslie-ann lyon
1 reviews | Active since Nov 2013
26 Apr 2024, 13:06
HONORING FEES THAT I AM LIABLE FOR
I called into the call center to query why was my account in a minus I spoke to a COLLINS MATLOU who told me that where I made swipes the shop collected the money when I had no money in my account I don't understand cause when you swipe it shows you transaction approved so why do I have honoring fees on my account I WANT TO CLOSE THIS ACCOUNT as per COLLIN it cant cant be stopped so I have no control over my bank account worse service ever PLEASE CLOSE THIS ACCONT.
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Replies (2)
Standard Bank's replyOfficial
26 Apr 2024, 13:09Hi Leslie
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply26 Apr 2024, 13:09
Official
Hi Leslie
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
29 Apr 2024, 14:32 Hi Leslie-Ann
Thank you for taking our call. As per our telephone conservation the reversal of fees has been logged and reference numbers with due date are sent to you via SMS.
Thank you for taking our call. As per our telephone conservation the reversal of fees has been logged and reference numbers with due date are sent to you via SMS.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply29 Apr 2024, 14:32
Official
Hi Leslie-Ann
Thank you for taking our call. As per our telephone conservation the reversal of fees has been logged and reference numbers with due date are sent to you via SMS.
Thank you for taking our call. As per our telephone conservation the reversal of fees has been logged and reference numbers with due date are sent to you via SMS.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team