GG
Guillaume G
1 reviews | Active since May 2016
21 May 2024, 06:16
"Honoring fees" AGAIN!!
Users please beware that when you make a purchase using your card, and you do have funds available in your account, that does not guarantee the transaction will be reserved by Standardbank and they will charge you an honoring fee of R100 even if the merchant banks the transaction a month later and you are 10sent short, the third time this has happened to me, I have been a customer since 1998, Standardbank you need to fix this system, its 2024!! surely there is a better way of reserving funds
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Replies (2)
Standard Bank's replyOfficial
21 May 2024, 06:55Dear Guillaume,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply21 May 2024, 06:55
Official
Dear Guillaume,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
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Guillaume G's updateReviewer Update
22 May 2024, 09:3326 hours has now passed.. no contact from Standardbank yet, I suspect you are busy responding to other requests?
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Guillaume G's update22 May 2024, 09:33
Reviewer Update
26 hours has now passed.. no contact from Standardbank yet, I suspect you are busy responding to other requests?