GG
Guillaume G
1 reviews | Active since May 2016
19 Jul 2024, 06:16
"Honoring fees" AGAIN!! 2 months later
I was told previously that Standardbank is working on resolving this problem?? Users please beware that when you make a purchase using your card, and you do have funds available in your account, that does not guarantee the transaction will be reserved by Standardbank and they will charge you an honoring fee of R100 even if the merchant banks the transaction a month later and you are 10sent short, the third time this has happened to me, I have been a customer since 1998, Standardbank you need to fix this system, its 2024!! surely there is a better way of reserving funds
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Replies (2)
Standard Bank's replyOfficial
19 Jul 2024, 07:04Dear Guillaume
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Jul 2024, 07:04
Official
Dear Guillaume
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
GG
Guillaume G's updateReviewer Update
23 Oct 2024, 10:49I have not been contacted by Standardbank yet, 3 months have passed, and the same thing just happened again MORE HONOURING FEES for a card transaction that was done last week, why is Standardbank not reserving funds when you use your card? I pay fees for that functionality don't I?
GG
Guillaume G's update23 Oct 2024, 10:49
Reviewer Update
I have not been contacted by Standardbank yet, 3 months have passed, and the same thing just happened again MORE HONOURING FEES for a card transaction that was done last week, why is Standardbank not reserving funds when you use your card? I pay fees for that functionality don't I?